Skip to main content
If you sell online with WooCommerce, connect your shop and your front desk answers from it directly: what you sell, whether it’s in stock, and where a customer’s order has got to. Nothing about your shop is copied into Taskezy — it reads the shop live, each time it’s asked.

​
What you need

  • A WooCommerce shop with its MCP feature switched on. In WordPress, go to WooCommerce → Settings → Advanced → Features and turn it on.
  • Your shop’s address, on https://.
  • A read-only API key — see below.

​
Create a read-only key

1

Open the REST API settings

In WordPress, go to WooCommerce → Settings → Advanced → REST API and click Add key.
2

Set it to Read

Give it a description such as Taskezy front desk, pick a user, and set Permissions to Read.
3

Copy both halves

Click Generate API key. Copy the Consumer key (ck_…) and Consumer secret (cs_…) — WooCommerce only shows the secret once.
Taskezy only ever reads your shop. Even if a key with more permissions is used by mistake, the front desk has no way to change a product or an order.

​
Connect it

1

Open Knowledge

Go to Front desk → Knowledge, and under Your online shop click Connect WooCommerce.
2

Enter the details

  • Store address — your site followed by /wp-json/woocommerce/mcp, for example https://yourshop.ae/wp-json/woocommerce/mcp.
  • Consumer key and Consumer secret — from the step above.
3

Tell it where tracking numbers are (optional)

WooCommerce has no “shipped” status, so the front desk says an order is on its way when it finds a tracking number. Under Where do you keep tracking numbers?, enter the order fields your shop uses — for example _tracking_number and _carrier. Without them, it looks for a likely field itself.
4

Connect

Taskezy checks it can reach your shop before saving. If it can’t, it tells you whether the address, the key, or the MCP feature is the problem. Once connected, the card lists what it can read.

​
What customers can ask

  • Products and stock — “Do you have the Aqara hub?” It answers from your shop’s catalogue, only from products you’ve made visible. Stock comes back as in stock, low or out — never a number.
  • Their orders — “Where’s my order #1498?” First the customer proves it’s theirs: the order number plus the email or phone number the order was placed with. Then they see its stage, what’s in it and any tracking number. It never shows what an order cost.
If the details don’t match, it says it couldn’t find the order — without saying which part was wrong. If your shop doesn’t answer within a few seconds, it tells the customer it can’t check right now, rather than saying the order doesn’t exist. Make sure Say whether something is in stock and Say where an order has got to are switched on under Abilities.

​
What’s next